FOR PATIENTS & FAMILIES
Transportation you
can count on.
Share your destination, timing, and mobility needs. Our team will help coordinate the details, so you and your family can focus on care.
Schedule Your RideDependable Non- Emergency Medical Transportation
Comfortable, reliable transportation for medical appointments and everyday healthcare needs.
AI-generated illustrative footage.
CARE IN MOTION
Experience Reliable Rides of NY
See how Reliable Rides of NY delivers dependable, comfortable non-emergency medical transportation.
AI-generated illustrative footage · Fictional settings; no hospital partnership implied.
Silent commercial with on-screen text. AI-generated scenes illustrate our services; they do not document actual trips or hospital partnerships. Standard and wheelchair-accessible transportation. Call (929) 757-3503 or visit reliableridesco.com.
HERE FOR THE EVERYDAY. AND THE IMPORTANT.
Care takes many forms.
So does our support.
From an appointment across town to a coordinated delivery, start with the service you need. Our team will confirm availability and accommodations.
01
Dialysis transportation
Ask about transportation to dialysis appointments and your requested schedule. Availability is confirmed by our team.
Discuss your trip02
Wheelchair-accessible transportation
Discuss wheelchair access, mobility needs, and suitable transportation with our team.
Discuss your trip03
Ambulatory transportation
A coordinated journey for passengers who can walk independently or with assistance.
Discuss your trip04
Hospital discharge
Coordinate pickup details with a caregiver or facility when it’s time to head home.
Discuss your trip05
Recurring medical transportation
Ask about scheduling for dialysis, physical therapy, and other regular appointments.
Discuss your trip06
Rehabilitation appointments
Discuss transportation to rehabilitation and physical therapy appointments, with your mobility needs in mind.
Discuss your tripCoordinating care for someone else? Caregivers and facility teams are welcome.Healthcare partner inquiries
HOW IT WORKS
Your Ride, Made Simple
From your first request to your destination, we're here to help coordinate your transportation.
- 01
Request Your Ride
Submit a transportation request online or contact our team to get started.
- 02
Discuss Your Needs
Share your pickup location, appointment details, and any accessibility requirements.
- 03
Confirm Your Trip
Our team reviews availability and confirms your transportation arrangements.
- 04
Enjoy Your Ride
Travel comfortably to your destination with Reliable Rides of NY.
Transportation you
FOR HEALTHCARE FACILITIES
Your patients.
Our shared priority.
Connect your care team with a transportation contact. Discuss discharge pickups, recurring visits, and the coordination your patients need.
Explore Healthcare PartnershipsLET’S PLAN YOUR JOURNEY
One less thing
to worry about.
Tell us a little about your trip. We’ll work with you to coordinate the details, so you can focus on what matters.
Tell us where you’re goingShare your pickup and destination.
Choose your date and timePlan a single visit or a recurring journey.
We’ll confirm the detailsOur team will discuss availability and your needs.
For non-emergency trips only.
If you are experiencing a medical emergency, call 911.
If you are experiencing a medical emergency, call 911.
YOUR JOURNEY STARTS HEREStep 1 of 9
This is a transportation request, not a confirmed reservation. Our team must confirm availability and trip details.
FOR HEALTHCARE TEAMS
A dependable transportation
partner for your patients.
Hospitals, clinics, dialysis centers, rehabilitation and nursing facilities, case managers, social workers, and medical offices: let’s discuss your transportation and delivery needs.
Built around people.
Driven by care.
THE PEOPLE BEHIND THE JOURNEY
Why Choose
Reliable Rides?
A medical appointment is more than a place on a map. It’s part of someone’s day, their independence, and their care.
Reliable Rides of NY provides non-emergency medical transportation and medical supply delivery with a focus on dignity, thoughtful coordination, and clear communication. Our goal is to make the journey feel more manageable for passengers, families, and care teams.
Let’s talk about your needsReliability
Dependable coordination starts with understanding your schedule.
Compassion
Every passenger deserves dignity, patience, and respect.
Safety
Comfort and responsible service guide our approach.
Communication
Clear details help everyone prepare for the journey.
PLAN WITH CONFIDENCE
Let’s talk about
your next trip.
Request a quote with your pickup area, destination, and requested date. Include transportation details only. Our team will confirm availability and pricing.
(929) 757-3503Request a Quote
CARE BEYOND THE PASSENGER SEAT
Important supplies.
Thoughtfully delivered.
Coordinate medical supply and equipment deliveries with a team that understands the importance of clear instructions and communication.
- Location-to-location delivery coordination
- Requested dates and delivery windows
- Handling needs discussed before acceptance
Delivery availability, item eligibility, and handling requirements must be confirmed before a request is accepted.
Request a medical delivery
Tell us what needs to go where.
EXPERIENCES THAT MATTER
Your experience
matters.
Listening is part of caring. Get in touch with questions or feedback about your journey.
We’re here to listen.
Speak with our team about your transportation experience or the support you need.
Contact our teamLET’S TALK
A helpful conversation
starts here.
Planning a ride, arranging a delivery, or coordinating for someone you care about? Send a general inquiry.
- Phone
- (929) 757-3503
- Business address
- 1223 East 233rd St, Bronx, NY 10466
- Business hours
- 4:00 AM–8:00 PM ET
24-hour transportation available by request
- Service area
- New York, Connecticut, New Jersey, Pennsylvania, Delaware
Tell us your pickup and destination. We’ll confirm whether your route can be accommodated.